Identity verification

Veriff

Automated identity verification with broad global document coverage, running inside your Zenoo onboarding flows.

Key facts

At a glance

Overview

Veriff overview

Veriff is an automated identity verification provider that checks government-issued documents and matches them to a live selfie, with real-time guidance for the person being verified. It suits high-volume onboarding teams that need wide international document coverage and fast automated decisions.

Company: Veriff OÜ
Category: Identity verification
Strongest in: Global document coverage and automated decision speed
Best fit: High-volume global onboarding in fintech and payments

Strengths

Where it is strongest

Key strengths

What Veriff does well.

Broad global document coverage

Public documentation cites support for over 11,000 document types across 230+ countries and territories, one of the widest coverage claims in the category.

Fast automated decisions

Verification is largely automated, and community reports cite median decision times measured in seconds rather than minutes for standard document and selfie checks.

Conversion-focused capture experience

Real-time guidance during capture helps users get a usable image first time, which community reports associate with fewer abandoned or failed attempts.

Fit

Who it suits

Best for

Where Veriff fits, and what to plan for.

Honest notes on the trade-offs, each with a way to cover the gap inside a Zenoo flow.

Best for

High-volume onboarding teams that need wide international document coverage
Payments and fintech companies prioritising speed of automated decisions
Global platforms onboarding users across many countries in one flow

Considerations

Pricing model. Community reports suggest pricing sits at the higher end of the category and that billing is per attempt, so failed verifications can add cost. In a Zenoo flow you can pre-qualify sessions with lower-cost checks and route only the ones that need full verification to Veriff.
Customisation limits. Some reports suggest the hosted verification UI offers less branding flexibility than certain competitors. Because Zenoo owns the surrounding journey, your branding lives in the Zenoo flow and Veriff handles only the verification step.
Support consistency. Some community reports suggest support responsiveness can vary. Running Veriff through Zenoo gives you one support relationship and automatic fallback routing to an alternative provider if a check cannot complete.

09:14You

Open the customer's case

What your team sees

The Veriff result, beside everything else.

The result sits with screening and review on one case, so nobody checks a second tool to see the whole customer.

What you can build

Global customer onboarding with document and selfie verification
Age assurance for regulated products and marketplaces
Re-verification of existing customers during periodic KYC refresh

Lorraine AshcombeSample case · Personal

In review

VeriffVerified

Name and date of birthAgrees

PEP screeningSuggested

Name matches a list entry, but the date of birth differs. Suggest you clear as a false positive.Zenoo suggests, your team decides

Questions

About Veriff

FAQs

Veriff questions.

Which countries does Veriff cover?

Veriff's public documentation cites document support across 230+ countries and territories. If your volumes concentrate in a region where results underperform, Zenoo can route those users to a regional specialist in the same flow.

Do I need a separate contract with Veriff?

No. You activate Veriff through your Zenoo account under one commercial relationship, and usage appears alongside your other providers in a single audit trail.

After the checkZenoo

Hands it to your team

Verification is the first step. Compliance Hub handles the rest.

Once a customer is verified, screening and review happen in Compliance Hub. A possible PEP match lands in your team inbox with the evidence and the full history beside it. Zenoo suggests, your team decides.

Book a demo See Compliance Hub

Pairs well with