20Face
Face-based identity verification with liveness detection and fast document processing, available inside Zenoo flows.
At a glance
Overview
20Face overview
20Face provides face-based identity verification with liveness detection and document processing for KYC and KYB workflows. It suits teams that prioritise spoofing resistance and fast document handling, particularly in controlled capture environments and with enterprise support arrangements in place.
- Company
- 20Face
- Category
- Identity verification
- Strongest in
- Liveness detection and fast document processing
- Best fit
- Teams prioritising spoofing resistance with enterprise support
Where it is strongest
Key strengths
What 20Face does well.
Liveness detection accuracy
The vendor claims a 99.8% liveness detection rate, and community tests in controlled conditions report similar results.
Fast document processing
Community reports cite sub-two-second processing latency sustained at over a thousand documents a week.
SDK customisation
The JavaScript SDK allows UI adjustments for basic integrations without heavy engineering work.
Who it suits
Best for
Where 20Face fits, and what to plan for.
Honest notes on the trade-offs, each with a way to cover the gap inside a Zenoo flow.
- Flows where liveness and spoofing resistance are the priority
- Teams with enterprise support arrangements and controlled capture environments
- Reliability under load. Some community reports mention elevated API errors during peak hours. Zenoo's fallback routing sends affected sessions to a secondary provider automatically, so onboarding keeps moving.
- Demographic coverage. Some reports suggest higher false rejection rates for older users and those wearing head coverings. Pairing 20Face with a document-first fallback such as Regula in the same Zenoo flow lets affected users complete verification another way.
- Support tiers. Community reports suggest responsive support is concentrated in enterprise tiers. Because Zenoo builds and maintains the connector, your team works against one Zenoo API rather than managing the vendor relationship directly.
Open the customer's case
What your team sees
The 20Face result, beside everything else.
The result sits with screening and review on one case, so nobody checks a second tool to see the whole customer.
About 20Face
FAQs
20Face questions.
Where does 20Face fit best in a KYC flow?
As the biometric step: liveness and face matching where spoofing resistance matters. Most teams pair it with a document verification provider and an AML screening provider in the same Zenoo flow.
Hands it to your team
Verification is the first step. Compliance Hub handles the rest.
Once a customer is verified, screening and review happen in Compliance Hub. A possible PEP match lands in your team inbox with the evidence and the full history beside it. Zenoo suggests, your team decides.
Pairs well with
RegulaAdd a document-first fallback for sessions that fail biometric checks.CO
ComplyAdvantageAdd sanctions and AML screening in the same flow. Alternatives
iProovBiometrics · iProov LtdFA
FaceTecBiometrics · FaceTec, Inc.VE
VeriffIdentity verification · Veriff OÜMore in identity verification
Tomorrow, your case
Bring us a case that went wrong.
We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.
30 minutes. Your data. No slides.