Compare · Zenoo vs RiskNarrative

Keep the LexisNexis data. Change the case.

RiskNarrative is a risk orchestration platform from LexisNexis Risk Solutions. Zenoo orchestrates checks across every provider in Studio, and builds everything around the case: one case per customer with every provider's results on it, an Inbox of what needs a person, and an approval that stays locked until the file is complete.

ZenoovsRiskNarrative

Book a demo See them side by side

Marrowfield Holdings LtdCASE-740557 · Company · Onboarding

ScreeningLexisNexis, possible PEP match on a directorNeeds you

Company recordCompanies House, registered and activeFound

Beneficial ownerSergei Valtrov, 56% effective, through a nomineeMapped

IdentityVeriff, document and selfie matchVerified

Different date of birth from the listed person. Suggest you clear as a false positive.LexisNexis, Veriff

The short answer

Which one fits your team?

Choose RiskNarrative if

You want onboarding journeys, decisioning and monitoring from one LexisNexis platform
Your team wants to write rules in natural language
Most customers are decided automatically, and people see the referrals

Choose Zenoo if

Your team's day is the case, not the journey
You want every provider's results on one case, under your own contracts
You want approval locked until the file is complete, with every reason on the record
You want to choose where your data lives: EU, US, or a UK tenant

Side by side

Zenoo and RiskNarrative, row by row.

Topic	RiskNarrative	Zenoo
What it is	A risk orchestration platform: journeys, decisioning and risk scoring through one API^[1][2]	Orchestration in Studio across every provider you use, and one case per customer in Compliance Hub
Who owns it	LexisNexis Risk Solutions, part of RELX. Founded in Leeds in 2016 as TruNarrative^[4]	Zenoo Ltd, independent. Owns no data of its own
Screening data	LexisNexis WorldCompliance data through Compliance Lens, with over five million risk profiles^[5]	Runs the screening provider you choose, LexisNexis included
Other providers	An App Store of 50+ business and consumer data sources, connecting approved services^[1][6]	Keep the providers you have under your own contracts, and add others from the Marketplace
Journeys and rules	No-code journeys, with rules written in natural language^[1]	Studio builds journeys and workflows across every provider you use, with the case at the centre
Case management	Referral and case management: cases escalate when an automated pass or fail is not possible^[1][6]	Every customer is a case: Inbox, tasks, discussion, files and the full history in one place
Before approval	Not described on its public pages	Approve stays locked while anything on the case is outstanding
AI	Machine learning, including a Virtual Agent model that learns from analysts' decisions^[1]	Suggests the next step with its sources. A person makes every call
Transaction monitoring	Rules-based transaction monitoring^[6]	Not built in. Zenoo works alongside your monitoring
Where data lives	UK and EEA, on public cloud. The customer cannot choose the location^[6]	EU or US region, or a dedicated UK tenant, agreed with you before go-live
Security	Declares ISO/IEC 27001^[6]	AES-256 at rest, TLS 1.3 in transit. ISO 27001 certification in progress

What RiskNarrative says about itself comes from its own public pages, numbered in the sources below. Checked 21 October 2026.

Your data comes with you

Keep your providers. Change the case.

LexisNexis screening, your identity provider and the company registry all send their results to the same case. What needs a person goes to the Inbox, with Zenoo's suggestion and its sources.

Your checksFrom the Marketplace

Identity+134
Documents+12
Liveness+16
Screening+11
Company and owners+13
Bank and source of wealth+2
Fraud+21

My inbox0 done

Screening hitViktor LindqvistDue 11:00
Identity card is wrongSergei ValtrovToday

Zenoo suggests. You decide.

Switching

How a move works.

See it on a case you bring

A 30 minute demo on one of your own cases, with the providers you use today. Your data. No slides.

Keep your providers

LexisNexis and your other providers connect to Zenoo under your own contracts. Nothing changes between you and them.

Pilot on real cases

Your team works real cases in Zenoo, with us beside you, before anything is switched over.

Go live

Four to six weeks to production is typical, depending on your providers and systems.

Zenoo AI

Zenoo suggests. You decide.

On every case, Zenoo reads what your providers sent back and suggests the next step, with its sources. Nothing is cleared or approved until a person does it, and both are on the record.

Different date of birth and nationality from the listed person. Suggest you clear as a false positive.2 sources

A director on the application is not on the register. Suggest you ask the customer to confirm.application, Companies House

How Zenoo AI works

To be fair

When RiskNarrative is the better fit.

You want one LexisNexis platform for most of itRiskNarrative brings AML screening, identity verification, transaction monitoring and case management together under LexisNexis Risk Solutions.^[6]

You want to write rules in natural languageIts journey builder lets teams write rules in natural language and drag in third-party checks, without code.^[1]

You need transaction monitoring in the same placeRiskNarrative lists rules-based transaction monitoring. Zenoo does not do transaction monitoring.^[6]

You want a model that learns from your analystsIts Virtual Agent is a machine learning model that learns from decisions made by live agents. Zenoo suggests, and leaves every decision to a person.^[1]

Questions

Zenoo vs RiskNarrative, asked and answered.

Is Zenoo a RiskNarrative alternative?

For the case your team works, yes. RiskNarrative is a risk orchestration platform that decides automatically where it can and escalates the rest. Zenoo is built around the case: every provider's results for a customer on one record, an Inbox of what needs a person, and an approval that stays locked until the file is complete.

Can we keep our LexisNexis data if we move to Zenoo?

Yes. Keep the providers you use today under your own contracts, LexisNexis included, and add others when you need them.

Does RiskNarrative have case management?

Yes. Its own pages describe referral and case management, and end-to-end case management for alerts, reviews and investigations. The difference with Zenoo is that the case holds every check on the customer, from every provider, with the Inbox, tasks, discussion and full history in one place.

How long does a move take?

Four to six weeks to production is typical, depending on your providers and systems. Your team can pilot on real cases before anything is switched over.

Is RiskNarrative the same as TruNarrative?

Yes. TruNarrative was founded in Leeds in 2016 and acquired by LexisNexis Risk Solutions, part of RELX, in 2021. It is now called RiskNarrative.

Sources

Where the facts come from.

Checked 21 October 2026. Products change: if something here is out of date, tell us at get@zenoo.com and we will correct it. Zenoo product screens on this page show fictional data.

More comparisons