I answer for decisions I never saw being made.
With ZenooEvery decision is kept with who made it, when, the reason and the evidence they saw, so you can follow any case back to the start.
For MLROs · Heads of financial crime
Sign off with the evidence in front of you.
Every case with its evidence, every decision with its reason, and every escalation reaching you with the whole file attached. Zenoo suggests the next step with its sources, never a verdict. Your team makes every call, and you can show how.
30 minutes. Your data. No slides.
Works withCompanies HouseLSEGGBGLexisNexis
What you answer for
Four questions you will be asked.
Who decided this, and why?
Every decision is kept with who made it, when, the reason and the evidence they saw.
Did the team follow the policy?
Every case runs the same checks, and approval stays locked until nothing is outstanding.
Where is the work stuck?
Each queue shows what is due and what is at risk. Insights, in pilot, show backlog and ageing.
What did the AI do?
Only suggest. Each suggestion, its sources and the person's decision sit side by side.
Sound familiar?
What we hear from MLROs.
Escalations reach me as a forwarded email with half the file missing.
With ZenooAn escalation brings the whole case with it: the structure, the documents, the screening results and the discussion.
The regulator asks how we know the team follows the policy.
With ZenooEvery case runs the same checks, approval stays locked until nothing is outstanding, and Insights (in pilot) show backlog, ageing and time to decision.
I will not put my name to a decision a black box made.
With ZenooZenoo never clears, approves or passes a check. It suggests the next step with its sources, and the suggestion and the person's decision are both kept.
One case, start to finish
From escalation to sign-off.
Follow one escalation through Zenoo, from the analyst who raised it to the decision you record.
WF
Woodgrove Family TrustEscalated by Priya · PEP review
Step 1 of 4SettlorFormer public role, until 2019Escalated
Analyst noteSource of wealth evidence attachedKept
Other partiesAll screenedClear
WF
EvidenceWoodgrove Family Trust
Step 2 of 4LSEGPEP entry, role and datesRead
Sale agreementLinked to source of wealthVerified
Bank statementsLinked to source of fundsVerified
AI
Zenoo suggestionsWoodgrove Family Trust
Step 3 of 4The sale agreement names the business the settlor sold in 2021. Suggest you link it to the source of wealth check.uploaded document
Nothing is cleared or added on its own.
WF
HistoryWoodgrove Family Trust
Step 4 of 4PEP reviewApproved by the MLROApproved
ReasonSource of wealth evidenced, role ended 2019Kept
Zenoo suggestionShown with its sourcesKept
Product screens show fictional data.
A day with Zenoo
Your day, with the file already built.
The night's work is waiting.
Parties whose checks ran out were re-screened overnight. New items are in the inbox, each with a suggestion.
Re-screened overnightSanctions and PEP listsDone
New PEP matchGareth Penwardine, directorNeeds you
An escalation arrives, whole.
Priya escalates a private client. The structure, the documents and her note come with it, so you never ask for a file.
PEP review, settlorEscalated by Priya, note attachedEscalated
Source of wealthSale agreement linkedVerified
A hard stop needs two people.
A watchlist entry blocks approval until a second Financial Crime user agrees. Both names go on the record.
Hard stopSergei ValtrovBlocked
Second approvalWaiting for youNeeded
You see what is ageing.
Before you leave, the queues show what is close to its deadline, and who could take it.
Onboarding3 items close to their deadlineAt risk
ScreeningAll on timeOn track
Product screens show fictional data.
Watch it work · 0:44
Every decision, with who made it and why. Nothing can be edited or removed.
See everything that happened on a case. Product screens show fictional data.
Where this fits
Every check you run, into one inbox.
Your providers send their results in. Zenoo organises them and puts what needs you in the Inbox. You deal with it, tick it off, and the next one comes in. Pick providers from the Marketplace, or bring your own.
Your checksFrom the Marketplace
My inbox0 done
- Screening hitViktor LindqvistDue 11:00
- Identity card is wrongSergei ValtrovToday
Zenoo suggests. You decide.
The record
Every decision, with who made it and why.
The case history keeps each decision, its reason, the evidence and the Zenoo suggestion side by side. Nothing in it can be edited or removed, and you can export it when an auditor asks.
WF
HistoryWoodgrove Family Trust
ExportEscalated to the MLROPriya Halloway · Former public role, source of wealth attached
Zenoo suggestedReview the source of wealth evidence first · LSEG, uploaded documents
Approved by the MLROReason: wealth evidenced by a 2021 business sale, public role ended 2019
What you answer for
What regulators ask of an MLRO, and where it lives in Zenoo.
| What the rules ask | Where it lives in Zenoo |
|---|---|
| UK MLR 2017, regulation 19Have policies, controls and procedures that are applied consistently and can be shown to work. | Every case runs the checks your policy sets, approval stays locked until they are done, and every outcome is recorded. |
| UK MLR 2017, regulation 35Get senior management approval for a politically exposed person, and establish their source of wealth and funds. | PEP findings are escalated to the MLRO or a senior manager, and the approval and the evidence are kept on the case. |
| UK MLR 2017, regulation 33Apply enhanced due diligence where the risk is higher. | Extra checks are added to a higher-risk case and requested through the same verification link. |
| UK sanctionsAct on a true match without delay. | A hard-stop watchlist entry blocks approval until a second Financial Crime user agrees, and both names are recorded. |
| UK MLR 2017, regulation 40Keep records of the checks and the reasons for each decision. | Every decision, reason and change is kept in the case history with who made it and when, and nothing can be edited or removed. |
Last reviewed 21 October 2026. Each source links to the official text. A summary to help you compare, not legal advice. Your MLRO sets the policy. Zenoo runs it and keeps the record.
Zenoo AI
Zenoo suggests. You decide.
Zenoo suggests the next step on every item, with its sources. There is no automatic clearing. A person makes every call, and both the suggestion and the decision are on the record for you to review.
Three items in Onboarding are close to their deadline. Suggest you reassign one to Priya Halloway.queue load
Two checks are still open on parties behind the customer. Suggest you review them before approving.case checks
Never clears a hitNever approves a caseNever passes a check
How Zenoo AI worksGetting live
What it takes from your team.
Your systems
How does it connect to what we have?
Send applications in through the API, or onboard customers through Zenoo's own journeys. Keep the data vendors you have, under your contracts, and add others from the Marketplace.
Browse the MarketplaceTime to live
How long until we are live?
Four to six weeks to production is typical, depending on your providers and systems. It starts with a demo on a case you bring, then a pilot on real cases.
How buying worksYour data
Where does our data live?
In the EU or US region, or on a dedicated UK tenant. Encrypted with AES-256 at rest and TLS 1.3 in transit. ISO 27001 certification is in progress.
Trust and securityQuestions
Questions MLROs ask.
Does Zenoo make compliance decisions?
No. Zenoo suggests the next step with its sources. A person makes every call, and both the suggestion and the decision are kept.
Can I see who decided what, and why?
Yes. Every decision, reason and change is kept in the case history with who made it and when. Nothing in it can be edited or removed.
Can I export a case for a regulator or an auditor?
Yes. Export a case's history, including each Zenoo suggestion, its sources, and what the person decided.
Can a decision need two people?
Yes. A hard-stop watchlist entry blocks approval until a second Financial Crime user agrees, and escalations can go to you or another team.
Can I see where the work is stuck?
Each queue shows what is due and what is at risk of missing its deadline. Insights, in pilot, show backlog, ageing and time to decision.
Where is our data kept?
In the EU or US region, or on a dedicated UK tenant, encrypted with AES-256 at rest and TLS 1.3 in transit. See Trust and security.
You
Tomorrow, your case
Bring us a case that went wrong.
We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.
30 minutes. Your data. No slides.