Customer Due Diligence
Any vendor can check a passport. The hard part is what happens next: scoring risk across four dimensions, orchestrating 14+ providers per market, handling the 30% of cases that do not pass first time, and producing an audit trail a regulator will accept.
30 minutes. Your data. No slides.
Average research time
Down from 1 to 3 hours
Vendors in marketplace
One integration to all
Countries covered
16 risk indicators each
Check types
Add a provider in under an hour
Trusted by teams fighting financial crime worldwide.
The ID check takes seconds, but risk scoring, PEP screening, adverse media, and source of wealth still happen manually across different systems.
No fallback for Cyrillic passports, no address coverage in Southeast Asia. The applicant drops out and you never hear from them again.
Without structured workflows and auto-decisioning, compliance depth depends entirely on who opens the case. That is a regulatory finding waiting to happen.
Five steps. One platform. From first document to regulator-ready audit trail.
White-label UX or direct API integration. Mobile-first with 72-hour session persistence, so applicants pick up where they left off. When documents are missing, automated outreach requests what is needed without restarting the flow. The industry loses 70% of applicants at the compliance step. This is how you keep them.
14+ IDV vendors connected through one integration. Per-market routing sends each check to the provider with the best coverage for that jurisdiction. When a provider fails, automatic fallbacks and circuit breakers switch to the next option. Alternative flows handle edge cases: Cyrillic passports, expired documents, addresses that do not match standard formats.
Four-dimension FATF risk model: Customer, Country, Product, and Channel. 209 countries with 16 risk indicators each. Risk-tiered workflows assign SDD, CDD, or EDD automatically. Low-risk cases pass straight through. Medium and high risk get the depth they require, without slowing down the rest.
AI agents pre-research every flagged case before your analyst opens it. Investigation time drops from 22 hours to 12 minutes. The alert inbox surfaces what matters, with confidence scoring that separates true matches from noise. One-click resolution for clear cases. Automated outreach when you need more information from the applicant.
32 immutable event types across 8 categories. Every action timestamped, every decision logged with evidence chains. Pull a complete audit trail for any case in minutes. This is not a checkbox exercise. It is a defensible record that stands up to FCA, FinCEN, BaFin, and MAS examinations.
Each product works alone. Together, they replace your entire KYC stack with one integration.
Where your clients interact. White-label, mobile-first onboarding that captures documents, verifies identity, and collects data without losing 70% of applicants.
Where your analysts work. Alert inbox, case management, risk scoring, and SLA tracking. AI investigation agents do the research before your team opens the case.
Where your compliance team configures. Risk models, workflow rules, and provider connections. No engineering tickets. Changes go live in minutes.
The answers to the questions we hear most in demos and evaluations.
View all FAQsGet up and running in days, not months – without complex integrations or heavy IT lifts.
209 countries, one platform. Adapt to local regulations without rebuilding your stack.
37 releases, zero downtime. Regulations change. Your platform keeps pace.
