01 White-label
Your brand on every screen.
Your logo, brand colours, welcome messages, and email templates across the whole journey. One team can run onboarding for several brands, each with its own look, and changes go live without a deployment.
Branded journeys · White-label by design
A thorough process customers can finish.
Your compliance team built a careful process. We put it inside a journey your customers can complete, under your brand and on any device, so the case that reaches your reviewers is complete.
The customer side
Onboarding your customers can actually finish.
The old way
- Screens that look nothing like your brand
- "Where are we?" emails written by hand
- Blurry uploads found at review
With a branded journey
- Your brand on every screen
- Reminders sent for you, from you
- Quality checks before upload
Five parts
The customer side of onboarding. Everything they see.
From the first email to the last document.
02 Outreach
Reminders that come from you.
Your sender name and templates for every stage: reminders when documents are missing, updates when checks complete, and requests when something needs refreshing. The "where are we?" emails your team used to write by hand are sent for you.
03 Document capture
Documents that work first time.
Camera capture with framing guides and quality checks for blur, glare, and cut-off corners before upload. Selfie and face match run through the identity provider you choose.
04 Mobile first
Finish it on a phone.
A progress view, secure links that need no account, and progress saved if the customer leaves and comes back. Dates, addresses, and wording adapt to the customer's language and country.
05 API
Build on top, or embed it.
A REST API and webhooks for every change of state. Build your own interface on top, or embed the journey in your product. Engineering integrates once, and your compliance team configures the rest.
After the journey
Complete cases, ready to decide.
What the customer submits lands on the case in Compliance Hub, with the evidence, Zenoo's suggestion and its sources, and the approval your team signs.
Every document the journey asked for is on the case. Suggest you review the screening result next.sample suggestion
The address document matches the details the customer entered. Suggest you accept it.sample suggestion
You
Tomorrow, your case
Bring us a case that went wrong.
We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.
30 minutes. Your data. No slides.