As it happens
Nothing written up afterwards.
Every check, comment, decision, and approval is added to the history the moment it happens.
Compliance Hub history
Every step, with who made it, when, and why.
The case history records each step as it happens. Zenoo's suggestions and your team's decisions sit side by side, so it is always clear which was which.
MH
Marrowfield Holdings LtdHistory · CASE-740557
EvidenceStructureFilesDiscussionHistory
Tom Ellerby approved the caseWith nothing outstanding
Priya Halloway reviewed the insolvency checkNominee Trust Services Ltd
Priya Halloway cleared the PEP hitAs a false positive, with a reason
Zenoo suggested clear as a false positive2 sources
Case created through the APIFrom your onboarding flow
HistoryWho did what, and when, recorded as it happens. Nothing is written up after the fact.
Watch it work · 0:44
Everything that happened, in one place. Nothing can be edited or removed.
See everything that happened on a case. Product screens show fictional data.
More films:Export the packApprove a caseAll films
Where this fits
Every check you run, into one inbox.
Your providers send their results in. Zenoo organises them and puts what needs you in the Inbox. You deal with it, tick it off, and the next one comes in. Pick providers from the Marketplace, or bring your own.
Your checksFrom the Marketplace
My inbox0 done
- Screening hitViktor LindqvistDue 11:00
- Identity card is wrongSergei ValtrovToday
Zenoo suggests. You decide.
The Zenoo way
A better way to prepare for an audit.
The old way
- The record pieced together before an audit
- Reasons kept in someone's head
- No way to tell a tool's output from a person's decision
The Zenoo way
- Recorded as it happens
- Every decision kept with its reason
- Suggestions and decisions side by side
Why history
The record writes itself, as you work.
With reasons
Every decision says why.
Clearing a hit, closing a check, or overriding a hard stop asks for a reason, and the reason stays with the step.
Side by side
Always clear who decided.
Zenoo's suggestions are marked as suggestions. Your team's decisions are marked as decisions. Nobody has to guess which was which.
Zenoo AI
Context, when you come back. You decide.
When a case is reopened, Zenoo points to the decisions that matter, with their reasons.
This case was reopened. Suggest you read the last decision before re-screening.case history
The risk rating changed after approval. Suggest you add a note on why.case history
All the things
Plus, everything else you would expect.
Every partyOne history for the customer and everyone behind it.
Every channelAPI, portal, and your team, in one line of events.
Reasons requiredKey decisions ask for a reason.
Suggestions markedAlways clear what was Zenoo and what was a person.
ApprovalsWho approved, and with what outstanding.
People and companiesKYC and KYB on the same case.
Questions
History questions.
Does this work for KYC and KYB?
Yes. Every case, for a person or a company, keeps the same history of who did what, when, and why.
When is a step recorded?
As it happens. Checks, comments, decisions, and approvals are added the moment they are made.
Does the history show what the AI suggested?
Yes. Suggestions are marked as suggestions, beside the decision your team made.
Who can see the history?
Anyone who can open the case.
Can a history entry be deleted?
No. The history is a record of what happened. Corrections are added as new steps.
Does the history include overnight work?
Yes. Re-screening, reminders, and retries are written to the history like any other step.
You
Tomorrow, your case
Bring us a case that went wrong.
We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.
30 minutes. Your data. No slides.