Compare · Zenoo vs GBG Go
Use GBG's checks. Work the case in Zenoo.
GBG Go is an identity platform for building onboarding journeys from GBG's own modules. Zenoo orchestrates checks from every provider, GBG included, and is where your team works the customers that need a person: every check on one case, and the reason for every decision on the record.
The short answer
Which one fits your team?
Choose GBG Go if
- You want one contract for identity, fraud and risk checks
- You want journeys built from GBG's own modules, hosted by GBG
- Most customers pass automatically, with a manual review step for the rest
Choose Zenoo if
- Your team works the cases that need judgement: hits, owners, documents
- You want every check on a customer on one case, across every visit
- You want a reason on every decision, not an optional note
- You want GBG's checks alongside other providers
Side by side
Zenoo and GBG Go, row by row.
| Zenoo | ||
|---|---|---|
| What it is | An identity platform with 110+ identity, fraud and risk modules, a journey builder and templates[1] | Orchestration in Studio across every provider you use, and one case per customer in Compliance Hub |
| The checks | GBG's own modules across 195+ countries, covered by one contract[1] | Runs the providers you choose, GBG included |
| Other providers | Not described on its public pages | Keep the providers you have under your own contracts, and add others from the Marketplace |
| Onboarding journeys | Studio builds branded verification journeys across every provider. Or keep yours, and Zenoo sends one link for what is still needed | |
| Review | One case per customer across every check and visit, with an Inbox of what needs a person | |
| Reasons | A note when a decision is changed is optional[4] | Overrides need a reason, and it is kept on the case |
| Screening | PEP and sanctions modules, with continuous re-screening in some variants[7] | Runs your screening provider. Hits land in the Inbox with Zenoo's research |
| AI | AI-powered, layered protection throughout the customer lifecycle[1] | Suggests the next step with its sources. A person makes every call |
| Security | ISO/IEC 27001:2022, SOC 2 Type 2, FedRAMP Moderate and more[8] | AES-256 at rest, TLS 1.3 in transit. ISO 27001 certification in progress |
| Where data lives | Managed according to local market requirements. No locations are stated[1] | EU or US region, or a dedicated UK tenant, agreed with you before go-live |
What GBG Go says about itself comes from its own public pages, numbered in the sources below. Checked 21 October 2026.
Where GBG fits
GBG checks the person. Zenoo holds the case.
GBG document and selfie results arrive in Zenoo beside the screening, company and source of wealth checks for the same customer. What needs a person goes to the Inbox.
Your checksFrom the Marketplace
My inbox0 done
- Screening hitViktor LindqvistDue 11:00
- Identity card is wrongSergei ValtrovToday
Zenoo suggests. You decide.
Getting started
Keep the checks. Add the case.
See it on a case you bring
A 30 minute demo on one of your own cases, with the providers you use today. Your data. No slides.
Keep GBG
GBG document and selfie checks are in the Zenoo Marketplace, beside other identity, screening and registry providers.
Pilot on real cases
Your team works real cases in Zenoo, with us beside you, before anything is switched over.
Go live
Four to six weeks to production is typical, depending on your providers and systems.
Zenoo AI
Zenoo suggests. You decide.
On every case, Zenoo reads what your providers sent back and suggests the next step, with its sources. Nothing is cleared or approved until a person does it, and both are on the record.
To be fair
When GBG Go is the better fit.
Questions
Zenoo vs GBG Go, asked and answered.
Is Zenoo a GBG Go alternative?
For the review work, yes. GBG Go builds onboarding journeys from GBG's modules and decides on each session. Zenoo is the case your team works: every check on the customer, from every provider, with an Inbox, tasks, and an approval that stays locked until the file is complete.
Can we use GBG checks in Zenoo?
Yes. GBG document authentication and selfie checks are in the Zenoo Marketplace, and their results land on the case beside your other providers.
Does GBG Go have case management?
GBG says it offers full case management. Its developer documentation describes an Investigation portal for reviewing journey sessions, and a manual review step with accept or deny. A Zenoo case is the customer, across every check and every visit.
Does Zenoo build onboarding journeys?
Yes. Studio builds branded verification journeys across the providers you choose. If your onboarding already works, keep it: Zenoo sends the customer one link for what is still needed, and files what comes back on the case.
How long does it take to start?
Four to six weeks to production is typical, depending on your providers and systems. Your team can pilot on real cases first.
Sources
Where the facts come from.
- GBG, GBG Go product page
- GBG, homepage
- GBG Go documentation, Investigate overview
- GBG Go documentation, change decisions
- GBG Go documentation, Manual Review module
- GBG Go documentation, hosted journeys
- GBG Go documentation, PEPs and Sanctions module
- GBG Trust Centre
Checked 21 October 2026. Products change: if something here is out of date, tell us at get@zenoo.com and we will correct it. Zenoo product screens on this page show fictional data.
Tomorrow, your case
Bring us a case that went wrong.
We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.
30 minutes. Your data. No slides.
