Compare · Zenoo vs Sumsub
Sumsub runs checks. Zenoo runs the case.
Sumsub is a full-cycle verification platform, with its own case management built around its own checks. Zenoo is the case your team works across every provider you use, Sumsub included, decided by a person and kept on the record.
The short answer
Which one fits your team?
Choose Sumsub if
- You want identity, KYB, screening, monitoring and fraud from one vendor
- Most of your checks can come from Sumsub's own catalogue
- You want to build flows with Sumsub's workflow builder and AI copilot
Choose Zenoo if
- You already have providers you trust, under your own contracts
- You want one case per customer across all of them
- You onboard companies and need their owners mapped from the register
- You want approval locked until the file is complete
Side by side
Zenoo and Sumsub, row by row.
| Zenoo | ||
|---|---|---|
| What it is | A full-cycle verification and compliance platform[1] | Orchestration in Studio across every provider you use, and one case per customer in Compliance Hub |
| Its own checks | Runs the providers you choose, Sumsub included | |
| Other providers | Keep the providers you have under your own contracts, and add others from the Marketplace | |
| Case management | Case management with ready-made blueprints and an audit-ready investigation trail[3] | One case per customer, with the Inbox, tasks, discussion, files and the full history |
| Whose case | Cases are created by the rules you set in Sumsub's rule manager or workflow builder[3] | The case is the customer. Every provider's result lands on it, whichever vendor ran the check |
| AI | Summy, an AI copilot that keeps final judgement with the human reviewer[7] | Suggests the next step with its sources. A person makes every call |
| Before approval | Not described on its public pages | Approve stays locked while anything on the case is outstanding |
| Security | SOC 2, ISO 27001 and PCI DSS, as listed[2] | AES-256 at rest, TLS 1.3 in transit. ISO 27001 certification in progress |
| Where data lives | Local data processing on request, including the USA, UAE and Singapore[8] | EU or US region, or a dedicated UK tenant, agreed with you before go-live |
What Sumsub says about itself comes from its own public pages, numbered in the sources below. Checked 21 October 2026.
Where Sumsub fits
Sumsub is one provider. The case holds them all.
Sumsub results arrive in Zenoo beside the identity, registry and document checks from your other providers. What needs a person goes to the Inbox, with Zenoo's suggestion and its sources.
Your checksFrom the Marketplace
My inbox0 done
- Screening hitViktor LindqvistDue 11:00
- Identity card is wrongSergei ValtrovToday
Zenoo suggests. You decide.
Getting started
Keep your providers. Connect them to Zenoo.
See it on a case you bring
A 30 minute demo on one of your own cases, with the providers you use today. Your data. No slides.
Keep the providers you use
Sumsub and your other providers connect to Zenoo under your own contracts.
Work every result on one case
What needs a person goes to the Inbox with Zenoo's suggestion. Your team decides, and the reason goes on the record.
Go live
Four to six weeks to production is typical, depending on your providers and systems.
Zenoo AI
Zenoo suggests. You decide.
On every case, Zenoo reads what your providers sent back and suggests the next step, with its sources. Nothing is cleared or approved until a person does it, and both are on the record.
To be fair
When Sumsub is the better fit.
Questions
Zenoo vs Sumsub, asked and answered.
Is Zenoo a Sumsub alternative?
For the case your team works, yes. For the checks, Zenoo runs the providers you choose, and Sumsub can be one of them. A Zenoo case holds every provider's result for the customer, with an Inbox, tasks, and an approval that stays locked until the file is complete.
Does Sumsub have case management?
Yes. Sumsub has case management with blueprints, an audit-ready trail and an AI copilot. The difference is scope: Sumsub's cases are created by its own rules and checks, while a Zenoo case is the customer, with results from every provider you use.
Can we keep Sumsub and add Zenoo?
Yes. Sumsub keeps running under your own contract, and its results land on the Zenoo case beside your other providers.
Does Zenoo clear hits automatically?
No. Zenoo researches the hit and suggests the next step with its sources. A person clears every hit and approves every customer, and both are kept on the record.
Does Zenoo do transaction monitoring?
No. Zenoo is for onboarding and case work on customers and companies. It works alongside the monitoring you already run.
Sources
Where the facts come from.
- Sumsub, homepage
- Sumsub, ID verification
- Sumsub, case management
- Sumsub, integrations and data providers marketplace
- Sumsub, AML screening
- Sumsub documentation, configure AML screening
- Sumsub, Summy AI copilot
- Sumsub documentation, local data processing
Checked 21 October 2026. Products change: if something here is out of date, tell us at get@zenoo.com and we will correct it. Zenoo product screens on this page show fictional data.
Tomorrow, your case
Bring us a case that went wrong.
We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.
30 minutes. Your data. No slides.
