We find expired checks during the audit, not before it.
With ZenooEvery night, parties whose checks have run out are re-screened against the sanctions and PEP lists, and a new match becomes an item for a person.
Ongoing monitoring · After onboarding
Onboarding was the start. Keep watching.
Customers re-screened when their checks run out, register changes and new hits brought to a person, and the last decision beside every new item. Zenoo prepares the morning and suggests where to start. Your team makes every call.
30 minutes. Your data. No slides.
Works withCompanies HouseLSEGGBGLexisNexis
Sound familiar?
What we hear after onboarding.
Each review starts from scratch, as if we had never met the customer.
With ZenooThe structure, the documents and the last decision with its reason stay on the customer, so a new item starts from what was already decided.
A director changes and we hear about it months later.
With ZenooA change on the register lands in your inbox on the customer it belongs to, with the old and new details side by side.
Failed provider calls pass quietly and nobody notices.
With ZenooA failed call is retried. If it still fails, the check does not pass. It goes to a person with the reason.
One case, start to finish
From a change to a decision.
Follow one existing customer through Zenoo, from an overnight re-screen to the decision your analyst records in the morning.
FT
Fabrikam Trading LtdExisting customer · Re-screen
Step 1 of 4CompanyRe-screenedClear
Director, Lorraine AshcombeRe-screenedClear
Director, Gareth PenwardineRe-screened1 new match
IN
My inboxScreening queue · 2 new overnight
Step 2 of 4PEP matchGareth PenwardineDue 11:00
Registry lookup failedMarrowfield Holdings LtdToday
AI
Zenoo suggestionsFabrikam Trading Ltd
Step 3 of 4He was appointed to a public body in March. Suggest you escalate to the MLRO.LSEG, last decision
Nothing is cleared or added on its own.
FT
HistoryFabrikam Trading Ltd
Step 4 of 4PEP match, directorEscalated and reviewed by the MLRODecided
ReasonRole and risk recorded on the customerKept
Next re-screenScheduled when this check runs outSet
Product screens show fictional data.
Watch it work · 0:50
Watch a company. A hard stop blocks approval until it is cleared.
Watch a company. Product screens show fictional data.
Where this fits
Every check you run, into one inbox.
Your providers send their results in. Zenoo organises them and puts what needs you in the Inbox. You deal with it, tick it off, and the next one comes in. Pick providers from the Marketplace, or bring your own.
Your checksFrom the Marketplace
My inbox0 done
- Screening hitViktor LindqvistDue 11:00
- Identity card is wrongSergei ValtrovToday
Zenoo suggests. You decide.
What the rules ask
What the rules ask after onboarding, and where it lives in Zenoo.
| What the rules ask | Where it lives in Zenoo |
|---|---|
| UK MLR 2017, regulation 28(11)Monitor the business relationship on an ongoing basis and keep due diligence up to date. | Parties are re-screened when their checks run out, and changes and new hits land in the right queue. |
| UK MLR 2017, regulation 27(8)Apply due diligence again when a customer's circumstances change. | A change on the register or a new hit opens an item on the customer, with the last decision beside it. |
| UK sanctionsAct on a true match without delay when a customer is added to a sanctions list. | A new match becomes an item for a person, and a hard-stop watchlist entry blocks approval until a second Financial Crime user agrees. |
| UK MLR 2017, regulation 19Have controls that are applied consistently and can be shown to work. | Every new item has an owner and a due time, and Insights (in pilot) show backlog, ageing and time to decision. |
| UK MLR 2017, regulation 40Keep records of the checks and the reasons for each decision. | Every decision, reason and change is kept in the case history with who made it and when, and nothing can be edited or removed. |
Last reviewed 21 October 2026. Each source links to the official text. A summary to help you compare, not legal advice. Your MLRO sets the policy. Zenoo runs it and keeps the record.
Zenoo AI
Zenoo suggests. You decide.
When your team logs in, the night's work is in the inbox with a suggestion on each item. Zenoo prepares the morning. It never clears, approves or passes a check.
The new list entry differs from the director by date of birth. Suggest you clear as a false positive.LSEG, passport
A watchlist entry has not been reviewed this year. Suggest you review it or remove it.watchlist
Never clears a hitNever approves a caseNever passes a checkNo confidence scores
How Zenoo AI worksGetting live
What it takes from your team.
Your systems
How does it connect to what we have?
Send applications in through the API, or onboard clients through Zenoo's own journeys. Keep the data vendors you have, under your contracts, and add others from the Marketplace.
Browse the MarketplaceTime to live
How long until we are live?
Four to six weeks to production is typical, depending on your providers and systems. It starts with a demo on a case you bring, then a pilot on real cases.
How buying worksYour data
Where does our data live?
In the EU or US region, or on a dedicated UK tenant. Encrypted with AES-256 at rest and TLS 1.3 in transit. ISO 27001 certification in progress.
Trust and securityQuestions
Ongoing monitoring questions.
What is ongoing monitoring?
Keeping what you know about a customer up to date after onboarding: screening them again as lists change, noticing when their details change, and reviewing them in line with their risk.
How often are customers re-screened?
Checks have an expiry you set. When a party's check runs out, it is re-screened overnight against the sanctions and PEP lists, and a new match becomes an item for a person.
What happens when a provider call fails?
It is retried. If it still fails, the check does not pass. It goes to a person with the reason.
Does Zenoo clear new hits on its own?
No. Zenoo suggests the next step with its sources. A person clears every hit, and both the suggestion and the decision are on the record.
Can we keep a concern in view after onboarding?
Yes. Add a person or company to a watchlist with a reason. When they appear again, on any case, the item says so. See watchlists.
Does Zenoo do transaction monitoring?
No. Zenoo monitors the customer: who they are, who is behind them and whether they appear on lists. Transaction monitoring stays with your existing system.
You
Tomorrow, your case
Bring us a case that went wrong.
We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.
30 minutes. Your data. No slides.