AML case management · Screening and alerts
Screening hits, documents, research and the people involved, all on one case and in one inbox, with the most urgent first. Zenoo lays out the evidence side by side and suggests the next step with its sources. Your team makes every call.
30 minutes. Your data. No slides.
Sound familiar?
Most of our screening hits are namesakes, and each one still gets the full investigation.
Context lives in five tools, so every analyst rebuilds it from scratch.
We find out an alert breached its deadline when the auditor asks.
Escalations get lost between shifts and between teams.
One case, start to finish
Follow one screening hit through Zenoo, from the moment it lands in the inbox to the moment it is cleared with a reason.
Nothing is cleared or added on its own.
Product screens show fictional data.
Watch it work · 0:50
Where this fits
Your providers send their results in. Zenoo organises them and puts what needs you in the Inbox. You deal with it, tick it off, and the next one comes in. Pick providers from the Marketplace, or bring your own.
Your checksFrom the Marketplace
My inbox0 done
Zenoo suggests. You decide.
What regulators and auditors ask
| What the rules ask | Where it lives in Zenoo |
|---|---|
| UK MLR 2017, regulation 28(11)Monitor customers on an ongoing basis and keep their due diligence up to date. | A new hit from ongoing screening, or a change on the register, lands in the right queue, and routing rules mean most items arrive already assigned. |
| UK MLR 2017, regulation 19Have policies, controls and procedures that are applied consistently and can be shown to work. | Every hit is cleared on the same screen with a reason, and Insights (in pilot) show backlog, ageing and time to decision. |
| UK MLR 2017, regulation 35, and UK sanctionsIdentify politically exposed persons and sanctioned parties, and act on a true match without delay. | A hard-stop watchlist entry blocks approval until it is cleared, and needs a second Financial Crime user to agree. |
| UK MLR 2017, regulation 40Keep records of the checks and the reasons for each decision. | Every decision, reason and change is kept in the case history with who made it and when, and nothing can be edited or removed. |
Last reviewed 21 October 2026. Each source links to the official text. A summary to help you compare, not legal advice. Your MLRO sets the policy. Zenoo runs it and keeps the record.
Zenoo AI
On every alert, Zenoo reads the evidence and suggests the next step with its sources. There is no automatic clearing. A person makes every call, and both the suggestion and the decision are on the record.
Getting live
Send applications in through the API, or onboard customers through Zenoo's own journeys. Keep the data vendors you have, under your contracts, and add others from the Marketplace.
Browse the MarketplaceFour to six weeks to production is typical, depending on your providers and systems. It starts with a demo on a case you bring, then a pilot on real cases.
How buying worksIn the EU or US region, or on a dedicated UK tenant. Encrypted with AES-256 at rest and TLS 1.3 in transit. ISO 27001 certification is in progress.
Trust and securityQuestions
Software for working the alerts and cases your checks produce: screening hits, documents, research and approvals, each with an owner, a due time and a record of what was decided and why.
No. Zenoo works on top of the screening, identity and registry providers you already use, under your contracts. Their results land on the case, and you can add others from the Marketplace.
No. Zenoo suggests the next step with its sources. A person clears every hit, and both the suggestion and the decision are kept on the record.
Yes. Escalate to a reviewer or another team from the case. A hard-stop watchlist entry needs a second Financial Crime user to agree before it can be cleared.
Yes. Each queue shows what is due and what is at risk of missing its deadline. Insights, in pilot, show backlog, ageing and time to decision across the team.
Yes. Export a case's history: every decision, reason and change, with who made it and when. Nothing in it can be edited or removed.
Tomorrow, your case
We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.
30 minutes. Your data. No slides.
