Behind your brand
Your customer sees you. We orchestrate the rest.
The verification providers you already trust run underneath the white-label journey, never in front of it. Genuinely agnostic, no lock-in, ever.
See all integrations ›Brand-invisible, mobile-first onboarding your customers actually finish, so you can say yes faster and still prove every step.
The Convert stage of the lifecycle. A white-label front door on web, app and WhatsApp where the applicant sees only your brand, never a widget and never Zenoo, while every touchpoint is captured for the record underneath.
Shipped, non-AI, and running in production. The front door that wins the customer, and writes the record while it does.
Document capture, biometrics, validation, theming and localisation render as your brand across 50+ client-facing components, so regulators and customers see one controlled process, not a patchwork of widgets.
See it in a demoStep-level UX analysis shows exactly where applicants hesitate. In one engagement we diagnosed a 50% drop-off at document selection, traced it to undisclosed prerequisites and missing hardware, then surfaced the requirement earlier and routed to mobile.
See it in a demoOne journey branches at the biometric step: self-service liveness, QR handoff to a phone camera mid-flow, or an assisted manual path, all landing in the same case. A 10 to 15 second mobile ID and verification response is the target.
See it in a demoA secure client portal replaces insecure, multi-intermediary email with one controlled channel, and every upload lands in the immutable trail across 32 event types, so the applicant always knows what is outstanding and you always know who uploaded what and when. EU, US and APAC residency, including EU and Finland hosting.
See it in a demoUnder the front door, a tamper-proof trail you export for a regulator in one click. Above it, a journey your customer actually finishes. That is what having your back looks like.
The verification providers you already trust run underneath the white-label journey, never in front of it. Genuinely agnostic, no lock-in, ever.
See all integrations ›In alpha with design partners, one of the ten specialised agents drafts the "you still owe us this document" chase from case context, for an officer to review, edit and send. Human-in-the-loop and opt-in; the agent never emails an applicant on its own.
A Swiss luxury watch maison completed a thorough multi-department UAT across business, e-commerce, QA and IT and moved its onboarding toward production, and a national space agency onboards its entire workforce through Zenoo, every employee and every subcontractor, proof the same white-label journey holds at government-grade scale.
We do not publish our customers' names. Named references are shared privately, on request, once the client approves, the same discretion we would give you.
Web, app and WhatsApp, all rendered as your brand, all landing in the same case.
The applicant sees you, never a third party, while every touchpoint is captured underneath.
A secure client portal replaces the insecure email chain, and the audit starts at the front door.
No. Seamless UX renders entirely as your brand. Document capture, biometric prompts, validation screens and the secure client portal all carry your colours, logo and typography. Zenoo never surfaces as a third party during the applicant journey.
Web, native app and WhatsApp all use the same underlying journey and land in the same case. Branding is configurable per channel, per product line, and per jurisdiction, so a private bank can show a different branded experience to its wealth management applicants versus its retail applicants.
When a desktop applicant reaches the biometric step they can choose to receive a QR code and continue on their phone camera, mid-flow, without losing their session. If biometrics cannot be completed by either route, the journey branches to an assisted manual path. All three routes land in the same case, with the same immutable audit record.
Every event across 32 event types is timestamped and written to an immutable record: document submission, liveness result, portal upload, consent confirmation, and more. The trail is designed to be exported for a regulator in one click, without manual reconstruction.
Seamless UX is provider-agnostic. The Verification Marketplace gives access to 53 pre-integrated vendors across document verification, biometrics, AML screening, KYB data and more. You choose which providers run at which step, and the applicant never sees any of them.
Zenoo tracks completion and hesitation at each step of the onboarding journey, not just the overall drop-off rate. That means you can see that applicants are abandoning at the document selection screen rather than the liveness step, diagnose why, and fix it, whether that means surfacing a prerequisite earlier, adding a device detection check, or routing to mobile earlier in the flow.
If it does not hold up on your data, do not buy it. Bring your Monday inbox and we run it live in thirty minutes.
