12iD
UK and EU focused identity verification with biometric liveness detection that runs inside Zenoo flows.
At a glance
Overview
12iD overview
12iD provides identity verification with a clear focus on UK and EU markets, covering document checks, biometric liveness detection, and KYB. Community reports praise its regional document accuracy, developer experience, and responsive UK-based support. It suits fintechs and neobanks whose customers hold UK or EU documents, with known limits outside that footprint.
- Company
- 12iD
- Category
- Identity verification
- Strongest in
- UK and EU document verification
- Best fit
- Regional fintechs under 50k verifications per month
Where it is strongest
Key strengths
What 12iD does well.
Strong UK and EU document accuracy
Community reports cite high first-time pass rates for UK and EU documents, the core of its regional focus.
Fast, well-documented integration
Engineers report clean API documentation, reliable webhooks, and SDKs across JavaScript, Python, iOS, and Android, with implementations completed in weeks.
Responsive UK-based support
Community reports describe quick response times from a UK-based team during integration and in production.
Capable biometric liveness detection
Fintech developers report strong liveness performance, particularly on false negatives, compared with larger competitors.
Who it suits
Best for
Where 12iD fits, and what to plan for.
Honest notes on the trade-offs, each with a way to cover the gap inside a Zenoo flow.
- UK and EU focused fintechs and neobanks
- Startups verifying under 50k users per month who value fast integration
- Teams that need PSD2 and eIDAS aligned verification
- Coverage outside the UK and EU. Community reports describe weaker performance for non-European documents and KYB outside the region. In a Zenoo flow you can route non-EU users to a global provider automatically while keeping 12iD for its home markets.
- False positive management. Some reports suggest legitimate users are occasionally flagged, which affects conversion. Zenoo lets you route flagged cases to a second provider or a review step instead of losing the customer.
- Scaling beyond startup volumes. Community reports mention rate limits and reduced flexibility at enterprise scale. Orchestration lets you split volume across providers as you grow, without re-platforming.
- Pricing at higher usage. Some reports suggest per-verification costs rise with retries and add-on checks. Confirm the full rate card up front, and use Zenoo's routing rules to control which checks run for which risk tiers.
Open the customer's case
What your team sees
The 12iD result, beside everything else.
The result sits with screening and review on one case, so nobody checks a second tool to see the whole customer.
What you can build
- KYC onboarding for UK and EU fintechs and neobanks
- Biometric liveness checks for account opening
- KYB verification for UK and EU registered businesses
Hands it to your team
Verification is the first step. Compliance Hub handles the rest.
Once a customer is verified, screening and review happen in Compliance Hub. A possible PEP match lands in your team inbox with the evidence and the full history beside it. Zenoo suggests, your team decides.
Pairs well with
TruliooRoute users outside the UK and EU to a global verification provider in the same flow.CO
ComplyAdvantageAdd sanctions, PEP, and adverse media screening alongside identity checks. Alternatives
OnfidoIdentity verification · Onfido (an Entrust company)
Shufti ProIdentity verification · Shufti Pro LtdTRTruliooIdentity verification · Trulioo Information Services Inc. More in identity verification
Tomorrow, your case
Bring us a case that went wrong.
We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.
30 minutes. Your data. No slides.