ON Identity verification · Onfido (an Entrust company)

Onfido

Document and biometric identity verification with fraud detection, run inside your Zenoo onboarding flows.

At a glance

Overview

Onfido overview

Onfido is an identity verification provider offering document checks, biometric face matching, and fraud detection across a wide range of countries. It suits larger enterprises and compliance teams that need broad global document coverage and a visual workflow builder for configuring KYC flows without heavy developer involvement.

Company
Onfido (an Entrust company)
Category
Identity verification
Strongest in
Global document coverage and fraud detection
Best fit
Large enterprises onboarding across many countries

Where it is strongest

Key strengths

What Onfido does well.

01

Broad global document coverage

Onfido supports thousands of document types across a large set of countries, which helps with international onboarding.

02

Fraud and document manipulation detection

Its Atlas AI is designed to catch document tampering and manipulated or synthetic media during verification.

03

No-code workflow builder

The Studio workflow builder lets non-technical compliance teams configure and adjust KYC flows without developer time.

Who it suits

Best for

Where Onfido fits, and what to plan for.

Honest notes on the trade-offs, each with a way to cover the gap inside a Zenoo flow.

Best for
  • Large enterprises that need broad global document coverage across many countries
  • Compliance teams that prefer configuring flows through a visual builder rather than code
Considerations
  • Verification speed under load. Some reports suggest processing can slow during high-volume periods, so pairing Onfido with a fallback provider in your Zenoo flow keeps onboarding moving when latency rises.
  • Documentation and integration effort. Some reports mention gaps between SDK behaviour and documentation. Activating Onfido through Zenoo removes most of that work, as our AI builds and maintains the connector for you.
You

Open the customer's case

What your team sees

The Onfido result, beside everything else.

The result sits with screening and review on one case, so nobody checks a second tool to see the whole customer.

LA
Lorraine AshcombeSample case · Personal
In review
OnfidoVerified
Name and date of birthAgrees
PEP screeningSuggested
Name matches a list entry, but the date of birth differs. Suggest you clear as a false positive.Zenoo suggests, your team decides
Zenoo

Hands it to your team

You

Tomorrow, your case

Bring us a case that went wrong.

We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.

30 minutes. Your data. No slides.