IDnow
European identity verification with automated and video-based (VideoIdent) methods, available inside your Zenoo flows.
At a glance
Overview
IDnow overview
IDnow is a Munich-based identity verification provider offering automated document checks alongside human-assisted video identification (VideoIdent). It suits European financial institutions that need eIDAS-aligned verification methods, including markets where regulation still requires a human in the loop.
- Company
- IDnow GmbH
- Category
- Identity verification
- Strongest in
- European regulated markets and video identification
- Best fit
- European financial institutions with eIDAS requirements
Where it is strongest
Key strengths
What IDnow does well.
Built for European regulation
Public documentation cites eIDAS compliance and alignment with ETSI TS 119 461 standards, which matters for banks and regulated firms verifying under European rules.
Video identification with human fallback
VideoIdent provides operator-led verification for high-risk cases and for markets, such as Germany, where regulation recognises video identification as a qualifying method.
NFC and eID depth
Supports chip-based document reading, including NFC integration with Emirates ID for the UAE market, alongside standard document and biometric checks.
Who it suits
Best for
Where IDnow fits, and what to plan for.
Honest notes on the trade-offs, each with a way to cover the gap inside a Zenoo flow.
- European banks and financial institutions verifying under eIDAS-aligned rules
- German-market flows where video identification is a regulatory requirement
- High-risk onboarding segments that need a human-in-the-loop option
- UAE onboarding using Emirates ID with NFC
- Video flows take longer. Operator-assisted video verification is slower than fully automated checks. In a Zenoo flow, most teams route only the segments that legally require video to IDnow and send everything else through an automated provider.
- European centre of gravity. Coverage and recognition are strongest in Europe. Teams onboarding globally typically pair IDnow with a provider that has deeper coverage outside Europe, which is straightforward in a Zenoo flow.
- Enterprise-only pricing. There are no public pricing tiers; engagements are custom quoted. Activating IDnow through Zenoo keeps it under one contract alongside your other providers, which simplifies procurement.
Open the customer's case
What your team sees
The IDnow result, beside everything else.
The result sits with screening and review on one case, so nobody checks a second tool to see the whole customer.
What you can build
- Bank account opening in Germany and other eIDAS-aligned markets
- Escalating high-risk applicants from automated checks to video identification
- UAE onboarding with Emirates ID chip verification
About IDnow
FAQs
IDnow questions.
When should I use VideoIdent instead of automated verification?
Use video identification where regulation requires it, notably parts of the German market, or as an escalation path for high-risk applicants. Zenoo can route each applicant to the right method automatically based on risk and jurisdiction.
Is IDnow suitable for onboarding outside Europe?
IDnow's strengths are concentrated in Europe, plus specific capabilities such as Emirates ID support in the UAE. For broader global coverage, most teams pair it with a global provider in the same Zenoo flow.
Hands it to your team
Verification is the first step. Compliance Hub handles the rest.
Once a customer is verified, screening and review happen in Compliance Hub. A possible PEP match lands in your team inbox with the evidence and the full history beside it. Zenoo suggests, your team decides.
Pairs well with
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Tomorrow, your case
Bring us a case that went wrong.
We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.
30 minutes. Your data. No slides.