Our best clients will not fill in a form at the counter.
With ZenooThe sales team adds the client and the checks run in the background. If anything else is needed, the client gets one link, and their documents are filed on their case.
Luxury · High value goods
Check the client, keep the experience.
Clients, and the companies and assistants buying for them, checked on one case from the data vendors you choose, while the sales team keeps the relationship. Zenoo suggests the next step with its sources. Your client never sees the checks.
30 minutes. Your data. No slides.
Works withCompanies HouseLSEGGBGLexisNexis
Who it is for
Luxury brands, jewellers, watchmakers and other high value dealers.
Typical client
A private client, sometimes buying through a company or an assistant.
What supervisors ask about
High value cash sales, sanctions, PEPs and records of each check.
Sound familiar?
What we hear from luxury brands.
The buyer is often an assistant, a family office or a company.
With ZenooThe person, the company paying and the people behind it sit on one structure, and every party is screened.
One client buys in London, Paris and Dubai, and each boutique checks them again.
With ZenooOne client, one case and one record, with the last decision and its reason there for every boutique that needs it.
Store teams cannot tell whether a sale can go ahead.
With ZenooThe case shows what is still open, and approval stays locked until nothing is outstanding.
One case, start to finish
From the boutique to the sale.
Follow one private client through Zenoo, from the moment the boutique adds him to the approval that lets the sale go ahead.
AB
Aurelio BenedettiNew client · Individual
Step 1 of 4ClientAdded by the boutiqueReceived
PassportUploaded through his verification linkReceived
Paying companyHolding company, MonacoAdded
AB
ChecksAurelio Benedetti · 3 parties
Step 2 of 4IdentityPassport, read and in dateVerified
LSEGSanctions and PEP screening, 3 parties1 hit
Paying companyOwner confirmed as the clientVerified
AI
Zenoo suggestionsAurelio Benedetti
Step 3 of 4Name agrees, nationality differs. Suggest you clear as a false positive.LSEG, passport
Nothing is cleared or added on its own.
AB
ApprovalAurelio Benedetti
Step 4 of 4PEP hitCleared as a false positive, reason keptCleared
Paying companyVerifiedVerified
Approve the clientNothing outstandingApproved
Product screens show fictional data.
Watch it work · 0:50
A screening hit, cleared in under a minute. With a reason anyone can follow later.
Clear a PEP hit. Product screens show fictional data.
Where this fits
Every check you run, into one inbox.
Your screening and ID providers send their results to the client's case in the background. Anything that needs compliance goes to the Inbox, and the sales team carries on with the client. Pick providers from the Marketplace, or bring your own.
Your checksFrom the Marketplace
My inbox0 done
- Screening hitViktor LindqvistDue 11:00
- Identity card is wrongSergei ValtrovToday
Zenoo suggests. You decide.
What the rules ask
What the rules ask of luxury brands, and where it lives in Zenoo.
| What the rules ask | Where it lives in Zenoo |
|---|---|
| UK MLR 2017, regulations 14 and 27A business that takes €10,000 or more in cash for goods, in one payment or linked payments, is a high value dealer and must apply customer due diligence. | Identity and screening checks run on the client and anyone paying for them, on one case, before the sale is approved. |
| UK MLR 2017, regulation 28Where a company or another person is involved, identify who is behind them. | The client, the paying company and its owners sit on one structure, and every party is screened. |
| UK sanctionsDo not deal with sanctioned people or make goods available to them, directly or through others. | Every party is screened, and a hard-stop watchlist entry blocks approval until a second person agrees. |
| UK MLR 2017, regulation 35Apply extra checks to politically exposed persons, including senior approval. | A PEP finding is escalated to the MLRO or a senior manager, whose decision and reason are kept. |
| UK MLR 2017, regulation 40Keep records of the checks and the reasons for each decision. | Every decision, reason and change is kept in the case history with who made it and when, and nothing can be edited or removed. |
Last reviewed 21 October 2026. Each source links to the official text. A summary to help you compare, not legal advice. Your MLRO sets the policy. Zenoo runs it and keeps the record.
Zenoo AI
Zenoo suggests. You decide.
On a client's case, Zenoo reads the identity, screening and company results, and suggests the next step with its sources. A person makes every call.
The paying company is owned by a person who is not the client. Suggest you add them and screen them.registry, client details
The client held a prominent public role until 2020. Suggest you escalate to the MLRO.LSEG
Never clears a hitNever approves a caseNever passes a check
How Zenoo AI worksGetting live
What it takes from your team.
Your systems
How does it connect to what we have?
Send applications in through the API, or onboard customers through Zenoo's own journeys. Keep the data vendors you have, under your contracts, and add others from the Marketplace.
Browse the MarketplaceTime to live
How long until we are live?
Four to six weeks to production is typical, depending on your providers and systems. It starts with a demo on a case you bring, then a pilot on real cases.
How buying worksYour data
Where does our data live?
In the EU or US region, or on a dedicated UK tenant. Encrypted with AES-256 at rest and TLS 1.3 in transit. ISO 27001 certification is in progress.
Trust and securityQuestions
Luxury KYC questions.
Do luxury brands have to follow the Money Laundering Regulations?
In the UK, a business that accepts €10,000 or more in cash for goods, in a single payment or linked payments, is a high value dealer. It must register with HMRC and apply customer due diligence. Many brands also check high-value clients as policy. Your MLRO decides how the rules apply to you.
Will clients have to fill in forms in store?
No. The sales team adds the client and the checks run in the background. If anything else is needed, the client gets one verification link.
Can we check a company or an assistant buying for a client?
Yes. The client, the paying company and the people behind it sit on one structure, and every party is screened.
Where is our clients' data kept?
In the EU or US region, or on a dedicated UK tenant, encrypted with AES-256 at rest and TLS 1.3 in transit. ID documents stay blurred until someone opens them, and every opening is recorded. See Trust and security.
Can we keep the data vendors we use today?
Yes. Zenoo runs checks with the providers you already use, under your contracts, and you can add others from the Marketplace.
Does Zenoo approve clients on its own?
No. Zenoo suggests the next step with its sources. A person clears every hit and approves every client, and both are on the record.
You
Tomorrow, your case
Bring us a client you had to slow down.
We'll show how the same checks run without the wait.
30 minutes. Your data. No slides.