Client onboarding is a chain of emails, and the partner signs off on a spreadsheet.
With ZenooEach new client becomes a case with its checks and documents, and approval stays locked until nothing is outstanding.
Accountants · Tax and advisory firms
Take on clients, not paperwork.
New clients, their directors and owners checked on one case, the documents you need requested through one link, and every decision kept for your next supervisory visit. Zenoo works with the data vendors you choose and suggests the next step. The partner signs off a complete file.
30 minutes. Your data. No slides.
Works withCompanies HouseLSEGGBGLexisNexis
Who it is for
Accounting, tax and advisory firms, from sole practices to national firms.
Typical client
A small company, its directors and its owners, onboarded by a partner.
What supervisors ask about
Client identity, beneficial owners, register discrepancies and the reasons for each decision.
Sound familiar?
What we hear from accounting firms.
Our supervisor asks to see a sample of client files, and every file looks different.
With ZenooEvery client is checked the same way, and each file's history shows what was checked, who decided and why.
Small clients still need their directors and owners checked, and it takes as long as a big one.
With ZenooDirectors and owners are read from the register onto one structure, so the people behind a client are found before anyone types a name.
Clients send passports by email, and they end up in someone's inbox.
With ZenooEach client gets one verification link for what you need. What they upload is filed on their case, and ID documents stay blurred until someone opens them.
One case, start to finish
From new client to engagement.
Follow one new client through Zenoo, from the first enquiry to the partner's approval.
TB
Thistlewood Bakery LtdNew client · Company
Step 1 of 4Company recordActive, read from Companies HouseRead
DirectorsTwoRead
Person with significant controlOne, over 75%Read
TB
ChecksThistlewood Bakery Ltd · 3 parties
Step 2 of 4LSEGSanctions and PEP screening, 3 partiesClear
GBGIdentity, both directorsVerified
Owner's identitySent through the verification linkAwaiting client
AI
Zenoo suggestionsThistlewood Bakery Ltd
Step 3 of 4The registered office differs from the trading address the client gave. Suggest you ask the client to confirm.Companies House, client details
Nothing is cleared or added on its own.
TB
ApprovalThistlewood Bakery Ltd
Step 4 of 4Registered officeConfirmed by the client, reason keptVerified
Owner's identityVerifiedVerified
Partner approvalNothing outstandingApproved
Product screens show fictional data.
Watch it work · 0:50
Find who really owns it. Build the structure, or import the chart.
Build the structure. Product screens show fictional data.
Where this fits
Every check you run, into one inbox.
Your screening and ID providers send their results to the client's case, and documents arrive through the client's link. Anything that needs a person goes to the Inbox before the partner signs off. Pick providers from the Marketplace, or bring your own.
Your checksFrom the Marketplace
My inbox0 done
- Screening hitViktor LindqvistDue 11:00
- Identity card is wrongSergei ValtrovToday
Zenoo suggests. You decide.
What the rules ask
What the rules ask of accountants, and where it lives in Zenoo.
| What the rules ask | Where it lives in Zenoo |
|---|---|
| UK MLR 2017, regulations 27 and 28Identify and verify each client before you take them on, and understand the purpose of the work. | Identity, registry and screening checks run on one case, and nothing is approved while any check is still open. |
| UK MLR 2017, regulation 28For a company client, identify the beneficial owners and understand who controls it. | Owners and controllers are read from the register onto one structure and screened, people and companies alike. |
| UK MLR 2017, regulation 30ACheck the register, and report material discrepancies with what the client told you. | What the client declared is compared with the register, and every difference is flagged for a person to review. |
| UK MLR 2017, regulation 28(11)Keep client due diligence up to date for as long as you act for the client. | Clients are re-screened when their checks run out, and a change on the register lands in your inbox. |
| UK MLR 2017, regulation 40Keep records of the checks and the reasons for each decision. | Every decision, reason and change is kept in the case history with who made it and when, and nothing can be edited or removed. |
Last reviewed 21 October 2026. Each source links to the official text. A summary to help you compare, not legal advice. Your MLRO sets the policy. Zenoo runs it and keeps the record.
Zenoo AI
Zenoo suggests. You decide.
On a client's case, Zenoo reads the register, the documents and the screening results, and suggests the next step with its sources. A person makes every call.
This looks like a passport for the beneficial owner. Suggest you file it against his identity check.document, structure
A director on the register is not on the engagement. Suggest you add them and screen them.Companies House, client details
Never clears a hitNever approves a caseNever passes a check
How Zenoo AI worksGetting live
What it takes from your team.
Your systems
How does it connect to what we have?
Send applications in through the API, or onboard customers through Zenoo's own journeys. Keep the data vendors you have, under your contracts, and add others from the Marketplace.
Browse the MarketplaceTime to live
How long until we are live?
Four to six weeks to production is typical, depending on your providers and systems. It starts with a demo on a case you bring, then a pilot on real cases.
How buying worksYour data
Where does our data live?
In the EU or US region, or on a dedicated UK tenant. Encrypted with AES-256 at rest and TLS 1.3 in transit. ISO 27001 certification is in progress.
Trust and securityQuestions
Accountants' AML questions.
Do accountants have to follow the Money Laundering Regulations?
In the UK, external accountants, auditors, tax advisers and insolvency practitioners are covered by the Money Laundering Regulations, and are supervised by their professional body or HMRC. Your MLRO decides how the rules apply to your firm.
What do supervisors look for in client files?
Typically, that each client was identified and verified, that the owners of company clients were found, that higher-risk clients had extra checks, and that the reasons for decisions were recorded. Zenoo keeps all of that on one case history per client.
Can clients send documents without emailing them?
Yes. Each client gets one verification link for what you need. What they upload is filed on their case, and quiet clients are reminded.
Can partners approve clients in Zenoo?
Yes. The approval stays locked until every check is done, and the partner's decision and reason are kept in the case history.
Can we keep the data vendors we use today?
Yes. Zenoo runs checks with the screening, identity and registry providers you already use, under your contracts, and you can add others from the Marketplace.
Does Zenoo decide whether we take on a client?
No. Zenoo suggests the next step with its sources. A person makes every call, and both the suggestion and the decision are on the record.
You
Tomorrow, your case
Bring us the client file that took longest.
We'll run it through, from the first request to sign-off.
30 minutes. Your data. No slides.