Two parts
Chasing a customer for one missing document can hold a case up for days. Compliance Hub now lets the analyst ask for exactly what is missing, in one secure link, from the case itself.
Evidence shows what is left
On a case, Evidence lists every party with the checks they need. Zenoo sums up what is left in one line at the top, each check shows its status at a glance, and verified checks fold away. Open a check to see its result and documents, or click a party's name to see everything about them.
One link to the customer
When something is missing, the Request tab sends the customer a secure link. They upload the document or complete the identity check, and the result arrives back on the case against the right party. The reviewer picks what is needed and why, and Zenoo chooses the provider.
See how documents are filed in the Files tab, and how chasing works on the tasks page.
Book a demo and we will show it on your own case. 30 minutes. Your data. No slides.