Every reason on the record: the case Trail and one-click export pack

Trail keeps every decision, reason and change on a case. Export builds the whole case into one fingerprinted pack for an auditor or regulator.

16 Oct 2026News

Every reason on the record: the case Trail and one-click export pack

Two parts

When an auditor or regulator asks how you reached a decision, the answer should already be written down. In Compliance Hub it is. Every case has a Trail, and the whole case can be exported as one pack in a single click.

Trail: who, when and why

Trail lists every decision, reason and change on the case, with who made it and when. Nothing in it can be edited or removed, so the record you hand over is complete. Before anyone approves, the case header shows anything still outstanding, and Approve stays locked until nothing is left.

See everything that happened on a case. A short film with fictional data.

Export the pack

From the Trail, choose Export pack. Compliance Hub builds the whole case into one zip file: a PDF of the case, its data as CSV files, and the documents. A manifest fingerprints every file, so anyone can tell whether one has been changed since it was exported.

Export the pack. A short film with fictional data.

See more on the history and audit trail page, or read how this helps when preparing for AMLA.


Ask us to export a case while you watch. Book a demo and we will show it on your own case. 30 minutes. Your data. No slides.

You

Tomorrow, your case

Bring us a case that went wrong.

We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.

30 minutes. Your data. No slides.