LU eID scheme · Luxembourg

LuxTrust

Offer secure Luxembourg eID verification through LuxTrust integrated with Zenoo.

Checking your own ID? Zenoo is for businesses. Your issuing authority, LuxTrust S.A., can help.

The scheme at a glance

Overview

What is LuxTrust?

LuxTrust is Luxembourg's national digital identity and trust services provider. It is a Qualified Trust Service Provider under the EU eIDAS regulation, which means the electronic identification and signatures it issues are recognised across the European Union. It is widely used in Luxembourg for online public services, banking, and remote document signing.

A person authenticates with one of the LuxTrust devices: the LuxTrust Mobile app, the LuxTrust Scan device, or a smart card used with a card reader. Each device holds a cryptographic certificate that proves the person controls their credential. Since 2014, the national identity card has carried a LuxTrust chip, so the eID card itself can serve as the authentication device.

On a successful authentication, LuxTrust confirms the person's identity and can return verified attributes such as name to your service on consent. The same credential also supports a qualified electronic signature, so the person can sign onboarding documents in the same session.

Issuing authority
LuxTrust S.A., a Qualified Trust Service Provider under eIDAS
Country
Luxembourg
Credential
LuxTrust Mobile app, LuxTrust Scan device, or smart card, plus the eID card chip
Data returned
Verified identity confirmation and attributes such as name shared on consent
Signature
Supports qualified electronic signature under eIDAS
Official status
National digital identity, recognised across the EU under eIDAS

Three steps

How it works

How verification works

The check runs in your flow. The result arrives where your team works.

01

Person authenticates with LuxTrust

The customer signs in with the LuxTrust Mobile app, the LuxTrust Scan device, or a smart card and consents to share their verified identity with your service.

02

Certificate verified and attributes returned

LuxTrust validates the cryptographic certificate on the device and confirms the person's identity, returning verified attributes such as name on consent.

03

Signals returned to your flow

A verified result and a full audit record flow straight into your Zenoo case, ready for a qualified electronic signature if you need one.

You

Open the customer's case

What your team sees

The LuxTrust result, beside everything else.

Verification sits with screening and review on one case, so nobody checks a second tool to see the whole customer.

What you can build

  • Open a bank account with a verified Luxembourg identity.
  • Onboard a customer with e-KYC and no branch visit.
  • Sign onboarding or contract documents with a qualified electronic signature.
  • Give access to online public and administrative services.
  • Confirm identity for insurance or investment applications.
LA
Lorraine AshcombeSample case · Personal
In review
LuxTrustVerified
Name and date of birthAgrees
PEP screeningSuggested
Name matches a list entry, but the date of birth differs. Suggest you clear as a false positive.Zenoo suggests, your team decides

About LuxTrust

FAQs

LuxTrust questions.

How do I verify a LuxTrust identity?

The person authenticates with a LuxTrust device, the mobile app, the Scan device, or a smart card, and consents to share their identity. LuxTrust validates the certificate and returns a verified result to your service, which Zenoo records with a full audit trail.

What is LuxTrust used for?

LuxTrust is Luxembourg's national digital identity. It is used to log in to online public services, bank securely, and sign documents electronically. It is a Qualified Trust Service Provider under eIDAS, so its signatures are recognised across the EU.

Is LuxTrust recognised outside Luxembourg?

Yes. LuxTrust is a Qualified Trust Service Provider under the EU eIDAS regulation, so the electronic identification and qualified signatures it issues are recognised in other EU member states.

Zenoo

Hands it to your team

Verification is the first step. Compliance Hub handles the rest.

Once a customer is verified, screening and review happen in Compliance Hub. A possible PEP match lands in your team inbox with the evidence and the full history beside it. Zenoo suggests, your team decides.

Pairs well with

Related schemes

You

Tomorrow, your case

Bring us a case that went wrong.

We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.

30 minutes. Your data. No slides.