AT eID scheme · Austria

Austrian Handy-signatur Login

Verify Austrian identities with Handy-Signatur and ID Austria through Zenoo for secure, low-friction identity verification.

Checking your own ID? Zenoo is a service for businesses and cannot check a personal ID. A-Trust can help.

The scheme at a glance

Overview

What is Austrian Handy-signatur Login?

Austria's Handy-Signatur is a mobile electronic identity and qualified electronic signature service, operated by the trust service provider A-Trust within the Austrian government's e-government framework. It lets citizens and residents log in to official services and sign documents online with the same legal weight as a handwritten signature. From December 2023 it has been succeeded by ID Austria, and existing Handy-Signatur users are migrated automatically the next time they log in.

Verification is app based. The person authenticates with their Handy-Signatur or ID Austria credentials, typically a username or mobile number together with a signature password, then approves the request on their phone with a one-time code. The service confirms a government-registered identity and returns verified attributes such as the person's given and family name, so you know you are dealing with a real, registered individual rather than someone reading details off a document.

Because the signature it produces is a qualified electronic signature under the EU eIDAS regulation, the result is legally recognised across the European Union, which makes it useful for both onboarding and binding digital agreements.

Issuing authority
A-Trust, within the Austrian government e-government framework
Country
Austria
Method
Mobile app authentication with a username or mobile number, a signature password, and a one-time code
Data returned
Verified given and family name from the government register, plus a qualified electronic signature
Assurance level
Qualified electronic signature under the EU eIDAS regulation
Official status
Official national eID, now provided as ID Austria, free for citizens and residents and not compulsory

Three steps

How it works

How verification works

The check runs in your flow. The result arrives where your team works.

01

Person authenticates with Handy-Signatur or ID Austria

The customer signs in with their username or mobile number and signature password, then approves the request on their phone with a one-time code.

02

Government-verified identity confirmed

A-Trust confirms the registered identity and returns verified attributes such as the person's given and family name, with a qualified electronic signature applied.

03

Signals returned to your flow

A verified result, the returned identity attributes, and a full audit record flow straight into your Zenoo case.

You

Open the customer's case

What your team sees

The Austrian Handy-signatur Login result, beside everything else.

Verification sits with screening and review on one case, so nobody checks a second tool to see the whole customer.

What you can build

  • Open a bank account online with a legally recognised eID login.
  • Onboard a new customer for regulated services with government-verified identity.
  • Capture a qualified electronic signature on a contract or loan agreement.
  • Give returning users a fast, app-based login to access an account or service.
LA
Lorraine AshcombeSample case · Personal
In review
Austrian Handy-signatur LoginVerified
Name and date of birthAgrees
PEP screeningSuggested
Name matches a list entry, but the date of birth differs. Suggest you clear as a false positive.Zenoo suggests, your team decides

About Austrian Handy-signatur Login

FAQs

Austrian Handy-signatur Login questions.

How do I verify a Handy-Signatur identity?

The person authenticates with their Handy-Signatur or ID Austria app using a username or mobile number and signature password, then approves the request with a one-time code. A-Trust confirms the registered identity and returns verified attributes such as their name to your service.

What is the difference between Handy-Signatur and ID Austria?

ID Austria is the successor to Handy-Signatur. Since December 2023, existing Handy-Signatur users are migrated to ID Austria automatically on their next login. Both provide app-based authentication and a qualified electronic signature.

Is a Handy-Signatur signature legally binding?

Yes. It produces a qualified electronic signature under the EU eIDAS regulation, which carries the same legal effect as a handwritten signature and is recognised across the European Union.

Zenoo

Hands it to your team

Verification is the first step. Compliance Hub handles the rest.

Once a customer is verified, screening and review happen in Compliance Hub. A possible PEP match lands in your team inbox with the evidence and the full history beside it. Zenoo suggests, your team decides.

Pairs well with

Related schemes

You

Tomorrow, your case

Bring us a case that went wrong.

We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.

30 minutes. Your data. No slides.