How a Market Leader Accelerated Wealth and Fund Onboarding with Zenoo

Maples Group provides legal, fiduciary, and fund administration services to hundreds of wealth and fund management firms worldwide. Already recognised as an industry leader, Maples sought to take its client experience and compliance efficiency to the next level through full digitisation.

The goal was to build a platform that would reduce manual work, create structured data visibility across entities, and strengthen oversight of AML and KYC activities — without compromising the firm’s high standards of service and security.

• Complex UBO identification and source-of wealth validation across multiple jurisdictions.
• Repeated KYC refresh cycles for existing clients when ownership structures changed.
• Heavy document handling via email, often involving intermediaries and dozens of attachments.
• Manual screening generating high false positive volumes.
• Difficulty tracking which checks had already been completed elsewhere.

Zenoo deployed a unified onboarding and compliance orchestration platform that digitised every stage of the client lifecycle.

• Structured digital journeys capturing all client, entity, and ownership data within one system.
• Automated KYC, KYB, and AML verification through pre-integrated global providers.
• UBO mapping and document traceability linking ownership structures to supporting evidence and source-of-wealth.
• Recognition of previously verified clients to avoid repeated checks.
• Central case management providing real-time visibility for compliance and operations teams