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KYB due diligence: the UBO verification gap

Stuart Watkins8 min read
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KYB due diligence: the UBO verification gap

By Stuart Watkins, CEO, Zenoo

When we audit corporate onboarding processes for our clients, there is one point of failure we find more often than any other: Ultimate Beneficial Ownership (UBO) verification. The firm has verified the company's registration. They have confirmed the directors. They have checked the company against sanctions lists. And then, for the beneficial ownership question, they have accepted whatever the customer told them.

Self-declared beneficial ownership is not verification. It is data collection. And the gap between the two is where some of the most serious AML risks hide.

Why UBO verification matters more than most KYB checks

The purpose of identifying and verifying beneficial owners is to understand who ultimately controls and profits from a business relationship. This is fundamental to assessing money laundering risk because the individuals who control a company are the ones who determine how it is used. A company can have a clean registration, legitimate directors, and a genuine business purpose, and still be controlled by someone who should not be in the financial system.

FATF Recommendation 24 requires countries to ensure that beneficial ownership information is available and that competent authorities can access it. The EU's AML Package goes further, mandating central beneficial ownership registers with data quality requirements. But the regulatory requirement is not just to collect beneficial ownership information. It is to verify it. And verification requires independent corroboration, not just a form filled in by the customer.

In the UK, Companies House reform (under the Economic Crime and Corporate Transparency Act 2023) is moving towards verified beneficial ownership data, but the transition is still underway. Until then, Companies House data is essentially self-reported by the company, which means using it as your sole source of UBO verification is not actually independent verification at all.

The verification gap in practice

Here is what a typical corporate onboarding process looks like at most financial institutions.

Step 1: The company provides its registration details. The compliance team verifies the company's existence against the relevant company registry. Step 2: Directors are identified from registry data and screened against sanctions, PEP, and adverse media databases. Step 3: The company provides a beneficial ownership declaration, typically a form listing the names and ownership percentages of individuals holding 25% or more. Step 4: The declared beneficial owners are screened against sanctions, PEP, and adverse media databases. Step 5: The customer is accepted.

The gap is in Step 3. The beneficial ownership declaration is provided by the customer and, in most cases, not independently verified against any external source. The compliance team screens the declared names, but they do not verify that the declared names are actually the beneficial owners.

"We had a corporate customer where the beneficial ownership declaration listed two individuals, each with 50% ownership. When we eventually did an independent verification (triggered by a separate investigation), we discovered a third individual who held effective control through a nominee arrangement that was not disclosed. The customer had passed all our onboarding checks. The declaration was simply incomplete."

Why self-declaration is unreliable

There are several reasons why self-declared beneficial ownership is unreliable, and they are not all about deliberate concealment.

Complex structures. Many companies have multi-layered ownership structures where the beneficial owner sits behind one or more intermediate entities. The person filling in the declaration form may genuinely not know who the ultimate beneficial owner is, particularly if intermediate entities are in different jurisdictions.

Nominee arrangements. Shares may be held by nominees (legal owners who hold shares on behalf of the actual owner). Nominee arrangements are legitimate in many jurisdictions, but they mean the registered shareholder is not the beneficial owner. A beneficial ownership declaration that lists the nominee as the owner is technically accurate about legal ownership but completely misleading about beneficial ownership.

Trust structures. Where companies are held through trusts, identifying the beneficial owner requires understanding the trust deed, which is not publicly available in most jurisdictions. Self-declaration is particularly unreliable in these cases because the relevant information is not in any public registry.

Deliberate concealment. Of course, some customers deliberately misrepresent their beneficial ownership to hide their involvement in a business relationship. This is exactly the scenario that UBO verification is designed to detect, and it is the scenario where self-declaration is, by definition, useless.

How to close the gap

Closing the UBO verification gap requires a multi-source approach. No single data source provides complete beneficial ownership information for all jurisdictions and entity types. But combining multiple sources significantly reduces the risk of relying on unverified self-declarations.

Company registry data. Start with the relevant company registry. In the UK, Companies House Persons with Significant Control (PSC) data provides a starting point, though it is self-reported. In the EU, beneficial ownership registers (where operational) provide another data point. Cross-reference the customer's declaration against registry data and investigate any discrepancies.

Corporate structure data providers. Commercial providers offer corporate structure data that maps ownership chains across jurisdictions. These providers aggregate registry data from multiple countries and can identify intermediate entities that sit between the company and its ultimate beneficial owner. The coverage and depth vary by provider and jurisdiction, but they provide independent corroboration that self-declaration alone cannot.

Shareholder register verification. For companies where shareholder information is available (either from the company itself or from registry filings), compare the shareholder register against the beneficial ownership declaration. Discrepancies (shareholders listed on the register but not on the declaration, or vice versa) should trigger further investigation.

Document verification. For higher-risk corporate relationships, request supporting documentation: share certificates, trust deeds, partnership agreements, or constitutional documents. Verify that these documents are consistent with the declared beneficial ownership. This is more resource-intensive, but for high-risk cases, the additional assurance is necessary.

"We started cross-referencing UBO declarations against three independent data sources. In the first month, we found discrepancies in 18% of our corporate applications. Most were innocent (outdated information, rounding differences in ownership percentages). But three cases were material misrepresentations that we would not have caught otherwise."

The multi-jurisdictional challenge

UBO verification is difficult enough in a single jurisdiction. When corporate structures span multiple countries, the challenge compounds. Ownership data availability, format, and reliability vary enormously across jurisdictions. Some countries have comprehensive, accessible corporate registries. Others have registries that are incomplete, outdated, or effectively inaccessible to foreign firms.

The EU's beneficial ownership register interconnection (BORIS) is intended to address this for EU member states, allowing cross-border access to beneficial ownership data. But the implementation timeline and data quality standards are still evolving. In the meantime, compliance teams dealing with multi-jurisdictional structures need to accept that verification will be partial in some cases and build their risk assessments accordingly.

For high-risk structures involving jurisdictions with limited data availability, the risk-based approach may require enhanced measures: more detailed documentation requests, independent legal opinions on the ownership structure, or restrictions on the types of services offered until beneficial ownership can be adequately verified.

Automating UBO verification

Manual UBO verification is thorough but slow. Tracing ownership chains through multiple jurisdictions, cross-referencing against multiple data sources, and investigating discrepancies can take hours per corporate customer. For firms onboarding significant volumes of corporate customers, manual verification does not scale.

Automated UBO verification tools can reduce this burden significantly. These tools pull corporate structure data from multiple registries and commercial providers, automatically trace ownership chains, identify beneficial owners based on configurable thresholds, and flag discrepancies between declared and discovered beneficial ownership.

The automation is not perfect. Complex structures (particularly those involving trusts, foundations, or entities in jurisdictions with limited registry data) still require human analysis. But automation handles the straightforward cases efficiently, freeing your compliance team to focus on the complex ones.

An orchestrated approach, where UBO verification draws on multiple data providers through a single integration, provides the best combination of coverage, accuracy, and efficiency. Different providers have strengths in different jurisdictions and entity types. Routing verification queries to the best provider for each specific case produces better results than relying on any single source.

UBO verification is the weakest link in most corporate KYC programmes. Self-declaration is not verification, and the gap between the two is where regulatory risk concentrates. Closing that gap requires multiple data sources, automated verification where possible, and a risk-based approach that applies enhanced measures to complex or high-risk structures.

If your corporate onboarding relies on self-declared beneficial ownership without independent verification, you have a gap that regulators will eventually find. Better to find it yourself and fix it first. Talk to us if you want to see how orchestrated UBO verification works in practice. 30 minutes. Your data. No slides.

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Stuart Watkins

About the author

Stuart Watkins

CEO & Founder

Stuart founded Zenoo in 2017 after spending 15 years in financial services technology. He leads the company's mission to make compliance faster, smarter, and less painful for regulated businesses worldwide.

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