Case Management

Streamline Compliance & Fraud Investigation with Automated Case Management

Zenoo’s Case Management solution provides businesses with a centralised, intelligent system to efficiently manage KYC, AML, and fraud cases. Reduce manual effort, improve compliance workflows, and accelerate decision-making with automation.

Why Case Management Matters

Managing compliance cases manually is slow, costly, and prone to human error. Compliance teams spend too much time on case reviews, slowing down business operations and increasing regulatory risks. Zenoo’s automation changes this.

With real-time tracking, intelligent case assignment, and automated workflows, businesses can handle high-volume compliance cases with ease while staying ahead of fraud threats.

Key Features & Benefits

Automated Case Handling
Eliminate inefficiencies with AI-powered case workflows.

Smart Task Assignments – Automatically route cases to the right compliance officers.

Real-Time Escalations – Flag high-risk cases instantly for deeper review.

Pre-Built Compliance Rules – Reduce false positives and prioritise risk effectively.

Integrated Investigation Tools
Gain deeper insights with centralised case tracking and analytics.

Unified Data View – Access all customer data, documents, and activity logs in one place.

Fraud Pattern Recognition – Identify suspicious behaviour faster with AI-assisted insights.

Audit-Ready Reporting – Maintain full compliance with easily accessible case histories.

Scalable & Secure Infrastructure
Deploy a resilient, high-performance case management system.

Cloud-Optimised for Scale – Handle thousands of cases without performance bottlenecks.

Enterprise-Grade Security – Protect sensitive case data with advanced encryption.

Seamless System Integrations – Connect Zenoo with existing CRM, compliance, and analytics tools.

Who is this for?

Zenoo’s Case Management solution is ideal for:

Banks & Fintechs

Investigate suspicious transactions and manage regulatory compliance effortlessly.

Regulated Enterprises

Automate fraud case reviews and AML escalations.

Marketplaces & Crypto Platforms

Detect and resolve user verification and fraud risks in real time.

The Zenoo Advantage

Zenoo's Marketplace connects businesses with the best AML/KYC providers, offering seamless integration, flexibility, and scalability. Whether you're enhancing compliance, streamlining onboarding, or expanding globally, our ecosystem ensures you have the right tools at your fingertips.

Faster Case Resolutions

Reduce manual effort and accelerate compliance workflows.

Comprehensive Risk Insights

Gain full visibility into case history and fraud patterns.

Regulatory Confidence

 Stay compliant with automated tracking and audit-ready records.

Trusted by
Global Brands

Leading companies rely on Zenoo for scalable, secure, and efficient KYC & AML compliance. Whether it’s orchestrating seamless customer experiences, reducing fraud risks, or ensuring global compliance, Zenoo powers success stories across industries.

Success Stories

"With Zenoo, we achieved a 1158% increase in onboarding conversion rates while ensuring full AML compliance."

– Fintech Client

Refinitiv

Launch of an End-to-End Configurable Onboarding App

Read Story
Logo

GBG Unveils GO: No-Code Onboarding for Optimized Customer Experience

Read Story

"Zenoo reduced our onboarding time by 70% and helped us cut compliance costs by 40%."

– Digital Bank CEO

Refinitiv

Launch of an End-to-End Configurable Onboarding App

Read Story

Creating Friction-Right Experiences That Convert

Read Story

Stay Ahead with Zenoo

Faster
Deployment

Get up and running in days, not months—without complex integrations or heavy IT lift.

Scalable
Compliance

Ensure global regulatory adherence with a flexible, future-proof compliance framework.

Optimised Performance

Reduce fraud, enhance conversions, and streamline customer verification with precision.

See Zenoo in action - schedule your free demo today!

Kindly provide a business email to connect with our sales team.
Thank you!
Your request has been received!
Oops! Something went wrong while submitting the form.

By submitting this form, you are agreeing to the Privacy Policy

Frequently asked questions

Need more details? We're here to help. Browse our FAQs below or reach out to our team for personalised support.

FAQ’s
Can Zenoo be customised to fit our specific business needs?

Yes! Zenoo offers a fully configurable and modular platform, allowing businesses to tailor workflows, integrations, and compliance processes to their exact requirements—without any coding needed.

What are the security standards?

Safety is our priority, which is why we are currently in process of acquiring ISO 27001 certification.

What is the pricing model?

Zenoo is a SaaS platform and comes in several packages. This gives you the flexibility to choose exactly what you need. Find out more about the pricing model here.

What tech infrastructure is the platform built on?

We rely on the latest technologies such as Kafka, Java 11, React, and Node.js. Read more about the tech we use here.

What data sources does Zenoo use to verify end users?

We will use your own data sources and services, and pre-integrate them into our platform for you.

How long does it take to build a new journey in the Studio?

When you use our pre-built templates, it takes only a couple of minutes. And if you build your onboarding journey from scratch in our no-code Studio, even the most complex flows shouldn't take more than half an hour. Plus, the actual deployment process only takes a matter of seconds. You can find out more about the Studio here.

Can we connect third party services to Zenoo?

Of course, our platform is built with extensibility in mind. We’ve even developed an internal framework that allows us to easily connect to third-party services such as IDV, Biometrics, Open banking, and many similar solutions.

Ready to unlock your potential with Zenoo?

Replace complex integrations with one unified API. Cut costs by 40% and accelerate compliance with no-code automation.

© Zenoo, 2025. All rights reserved. Security and Privacy Statement

Designed & Developed by Minimize